Privacy Policy
At Sanura, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last Updated: March 15, 2026
Table of Contents
Welcome to Sanura Skin Care ("Sanura," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at sanuraskincare.com, make a purchase, or interact with our services.
By using our website or services, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully and contact us if you have any questions.
1. Information We Collect
Personal Information You Provide
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
- Full name and contact details (email, phone number)
- Shipping and billing addresses
- Payment information (processed securely via Stripe)
- Account login credentials
- Order history and product preferences
- Communications and feedback you send to us
Automatically Collected Information
When you browse our website, we automatically collect certain technical data:
- IP address and approximate geolocation
- Browser type, device information, and operating system
- Pages visited, time spent, and navigation patterns
- Referring website URLs and search terms
- Cookie identifiers and session data
2. How We Use Your Information
We use the information we collect to:
Process Orders
Fulfill purchases, process payments, and manage shipping and delivery
Customer Support
Respond to your inquiries, resolve issues, and provide personalized assistance
Improve Experience
Analyze usage patterns to enhance our website, products, and services
Marketing
Send promotional offers, skincare tips, and new product announcements (with your consent)
Security
Detect and prevent fraud, unauthorized access, and other security threats
Legal Compliance
Meet our legal obligations and enforce our terms of service
4. Data Sharing & Third Parties
We do not sell your personal information. We may share your data with the following trusted partners solely to operate our business:
- Payment Processors:Stripe processes payments securely. We never store your full credit card details.
- Shipping Partners:To fulfill and deliver your orders accurately and on time.
- Analytics Providers:To help us understand website usage and improve our services.
- Email Marketing:Resend manages our email communications (only with your explicit consent for marketing).
- Cloud Infrastructure:Our website is hosted on secure, industry-standard cloud infrastructure.
We may also disclose information if required by law, to protect our rights, or in connection with a business transaction (such as a merger or acquisition).
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data under applicable privacy laws (including GDPR, CCPA, and similar regulations):
- AccessRequest a copy of the personal data we hold about you
- RectificationAsk us to correct inaccurate or incomplete data
- ErasureRequest deletion of your personal data ('right to be forgotten')
- RestrictionAsk us to limit the processing of your data
- PortabilityReceive your data in a structured, commonly used format
- ObjectionObject to processing based on legitimate interests or marketing
- Withdraw ConsentWithdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@sanuraskincare.com. We will respond within 30 days.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out:
Sanura Skin Care — Privacy Team
Email: privacy@sanuraskincare.com
Phone: 1-800-726-8727
Address: 123 Luxury Avenue, Suite 400, New York, NY 10001